Warranty Plans & Billing
Depending on the warranty plan you select at purchase, you will be billed monthly for the duration of your coverage. The billing amount and frequency are shown at the time you add the warranty to your order.
Cancelling your warranty plan: You may cancel your warranty subscription at any time by emailing us at help@noxcomfort.com. Your cancellation takes effect from the date you send your cancellation email — not the date we respond. Our team may take 1–2 business days to reply and process your request.
Charges after cancellation: If you are billed for your warranty plan after the date you sent your cancellation email (for example, while your request is still being processed), that charge will be fully refunded. Your warranty coverage ends on your cancellation date.
